- Create more time to answer ringing phone lines!
- Reduce future payroll expenses!
- Increase cross – selling orders!
- Present a professional image for your business!
- Give out hours, location and specials automatically!
Our On-Hold Technologies Call Handling service has been proven to do just that.
Here’s an example of how it works:
- When customers call in, they frequently need just hours, location, or specials.
- They are immediately given the option of listening to this information or pressing 3 to speak to your staff.
- If they choose to speak to your staff, your phones will start ringing.
- While the phones ring, your customers will hear an on-hold recording giving the information you want about your business (i.e. products and services to cross sell, that you appreciate their business, etc.).
- The phones ring and the customer is on the line until your staff answers the call.
This:
- Gives you more time to answer the call
- Reduces the need for additional employees to answer ringing lines
- Automatically gives your hours, location and specials
It also:
- Increases sales of cross selling items
- Creates a professional image for your business
- Creates an inviting ambiance
Please visit our FAQs page for the script and equipment processes.
