How To Get Started

How to get started with on hold and auto attendant IVR music and messages

on hold process

The On-Hold Process

on hold process

We Learn About Your Company

We’ll start by reviewing your website, then we’ll call you to ask some questions.  You don’t have to prepare…unless you want to.  We’ve found it’s most efficient if we get the info straight from the horse’s mouth…the one that will be approving the script.

on hold music process

We Develop a Script

Our team of professional copywriters will develop a script for your review.  Our copywriters have been doing this for years, writing scripts for literally thousands of businesses, in every vertical market or industry you can imagine.  They are very talented!

on hold message process - copy-writing

Check Your Email

Typically within 24-48 hours you’ll receive a script for review.  Make any changes you wish, then email it back to us.

on hold message process - select voice for recording

Voice Choices

Now it’s time to choose the professional voiceover actor to represent your brand. We have some of the best in the industry! If you wish, we even have voice talent with an authentic accent of your choice. And we can do productions in any language! You can click here to listen to voices or click on Voices in the menu at the top of the page. If you prefer, you can save time by leaving it to our discretion or tell us your demographics and we’ll make a recommendation.

on hold music process - select music

Music Choices

Music is an important element to a professional sounding production and sets the tone for your callers.  Smooth, relaxing music can calm callers, and upbeat music can energize them.  Click here to listen to music choices.  The Music link is also in the menu at the top of the page.  It’s important to remember that the music should fit your demographics, not necessarily what you like best.  If you don’t know what genre is best for your business, just ask us!

on hold music and message recording

Mixing & Editing

Now the studio engineers go to work…they clean it up and put it together so it sounds great!

on hold marketing - music and message recording


Now it’s time to hear the final result! We’ll email you a link to listen to the production.


If you’ve already signed an agreement and submitted payment, we’ve most likely already sent the equipment by the time the production is completed.  We’ll coordinate the installation so you don’t have to deal with it…remember, we do all the heavy lifting!  If you have hosted VOIP phone service, we’ll deal directly with the phone service provider to ensure it’s loaded and it’s in the proper format to sound the best!  Then we’ll follow up to make sure the volume is just right!

Samples by category
Nearly 30 years experience in reaching your market & audience! Listen to samples now!...
Voice Talent and Music
Our scriptwriters and voice talent provide unparalleled quality and effect! Listen now... Your listeners will enjoy our music! Listen now...
Capabilities & Advantages
We're well equipped to handle small, medium, large, and multi-location businesses, professional firms and organizations. Read more...!