Questions and Answers

On-Hold Message Systems, Call Handler and Model Home Recordings

Q: How does the process work?

The On-Hold Recording Process

Both script writing and equipment installation are a turnkey operation. We do all the work so you don’t have to. This is why the whole process will take very little of your time, allowing you to work on other important projects.

The Script

Our staff will either talk with you over the phone or sit down with you in person to go over what you want. You can provide us with any marketing materials you may already have as an aid. We will then write the script and fax or e-mail it to you for approval. The script will not be considered complete until you’re happy with it!

The Recording

On the script approval form, you get to choose the type of music you want and the gender of the voice talent (even designating which of our voice talent you want). You can choose a category of music or specific selections from our library (available on the website). Once we have your authorization to proceed, we will record your production. We guarantee that if you are not satisfied in any way with the finished recording, we will re-do the production until you are!

Equipment Installation

We will coordinate with your telephone installation/service vendor on the installation of the equipment. Once it is installed, we will download the recording into the equipment.


On a regular basis we will remind you to change your script. Again, we will do all of the work for you.

Samples by category
Nearly 30 years experience in reaching your market & audience! Listen to samples now!...
Voice Talent and Music
Our scriptwriters and voice talent provide unparalleled quality and effect! Listen now... Your listeners will enjoy our music! Listen now...
Capabilities & Advantages
We're well equipped to handle small, medium, large, and multi-location businesses, professional firms and organizations. Read more...!

Q: How long are the recordings?

This is based on the equipment. We have units with recording limits four minutes and also units with much longer times. A script for a four-minute recording in all-caps wording would fill a single sheet of paper.

Q: Can I supply the script?

Only if you want to, otherwise we will write the script for you.

Q: What is the equipment like?

It is solid state equipment which hooks up to the phone system. It retains its memory even in a power loss. On-Hold systems are also available with Night Answer, to give a message after hours. The Call Handler can initially answer the phone and place the caller on hold until you answer it. We can install store broadcasting units into the PA system of the store to give information. Model Home recordings are played over the speaker system of the home. We can also install radio listening systems for vehicles driving by.